At Willow Grove we offer individualized boarding that allows your pet to feel comfortable and safe in our environment. Utilizing fear free techniques, we allow your dog to choose how they want to participate in our daily activities. We offer individual and group play times and allow your dog to choose which activity they feel most comfortable with. If your pet feels more comfortable in their suite, they do have access to private outdoor patios to bask in the sun or observe other guests at play. We provide both hands on and hands off approaches to care depending on the needs and comfort level of each guest in our care. Ultimately, our goal is provide a safe and comfortable environment for your pet during their stay and our team sincerely cares about each individual guest in our care. While our facility is small in capacity, we strive to treat all guests in our care with the dignity and respect they deserve. Updates are provided at request via our info@willowgroveawc.ca email or via our staff phone 519-532-1000.

Feline’s like quiet and private accommodations so we provide just that. Our facility has a specially designed catery with dual insulated walls to keep out the scary noises and provide a tranquil and relaxing environments. Guests are provided with access to the room during the day where they can find enrichment toys, climbing walls and lots of snuggles and cuddles from staff. Guests are then secured in their private suite overnight for safety and security. While litter is provided, please let our staff know if your cat has particular needs or preferences so we can best accommodate. We take fear free approaches to all animal care and provide enriching stimulation during the day.